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Volunteer Support Services in Community Care

  • Oct 14
  • 5 min read

Caring for a loved one with a terminal illness such as Motor Neurone Disease (MND), cancer, or chronic heart disease can be overwhelming. The journey often involves managing complex symptoms, emotional challenges, and practical needs. In Southern Tasmania, particularly within a 70km radius of Hobart, community care volunteering offers a vital lifeline. It provides compassionate, practical support that helps people with life-limiting conditions live their best quality of life.

Volunteer support services play a crucial role in this network of care. They complement medical treatment by offering companionship, respite, and emotional support. This blog explores how community care volunteering works, the role of volunteers, and how you or your healthcare provider can connect with these services.



Understanding Community Care Volunteering in Southern Tasmania


Community care volunteering is about more than just assistance; it is about building relationships and enhancing wellbeing. Volunteers provide a range of services tailored to the needs of people living with terminal illnesses. These services include:


  • Emotional support: Offering a listening ear and companionship to reduce feelings of isolation.

  • Practical help: Assisting with errands, light household tasks, or transport to appointments.

  • Respite for carers: Giving family members or primary carers a break to recharge.

  • Life story recording: Helping individuals document their memories and experiences.

  • Grief support: Providing ongoing support to families after a loved one passes.

These services are free and delivered with kindness and respect. Volunteers are carefully trained to understand the unique challenges which families face when someone they love has an illness for which there is no cure. We can support most people but sadly, we are not able to support people with advanced dementia or Alzheimers conditions,


Eye-level view of a volunteer and elderly person sitting together in a garden
Volunteer providing companionship in a garden setting

Community care volunteering is especially important in regional areas around Hobart, where access to specialised palliative care can be limited. Volunteers help bridge this gap by being a consistent, caring presence in the community.



How Community Care Volunteering Supports People with Terminal Illnesses


Living with a terminal illness often means facing uncertainty and physical decline. Community care volunteers provide support that helps maintain dignity and quality of life. Here are some specific ways volunteers make a difference:


  1. Companionship and Social Connection

    Many people with terminal illnesses experience loneliness. Volunteers visit regularly to chat, share stories, or simply be present. This social connection can improve mood and reduce anxiety.


  2. Transport to Medical Appointments

    Getting to and from hospital or clinic visits can be challenging. Volunteers can occasionally provide transport for their regular clients, ensuring people attend important appointments without added stress.


  3. Supporting Emotional Wellbeing

    Volunteers are trained to listen empathetically and provide comfort. They can also help people explore their feelings about illness and mortality in a safe, non-judgmental space.


  4. Life Story and Legacy Projects

    Recording life stories helps individuals reflect on their experiences and leave a meaningful legacy for their families. Volunteers assist with this creative and therapeutic process. Our Lifestory volunteers are specially trained to record and transcribe your stories.


  5. Respite for Family Carers

    Caring for someone with a terminal illness is demanding. Volunteers offer carers a chance to rest, run errands, or attend to their own needs, knowing their loved one is in safe hands.


These examples highlight the holistic nature of community care volunteering. It addresses physical, emotional, and social needs, creating a supportive environment for people facing life-limiting conditions.



What is the Role of a Volunteer to Support?


Volunteers in community care are compassionate individuals who commit their time and energy to making a positive impact. Their role is diverse and adaptable to the needs of each person they support. Key responsibilities include:


  • Building Trusting Relationships

Volunteers develop rapport through regular visits and genuine interest. Trust is essential for effective support.


  • Offering Emotional Support

Listening without judgment, providing reassurance, and encouraging expression of feelings.


  • Respecting Privacy and Dignity

Volunteers maintain confidentiality and treat everyone with respect.


  • Communicating with Care Teams

Volunteers keep in touch with the Palhelp staff team to ensure consistent care.


  • Participating in Training and Supervision

Ongoing education helps volunteers stay informed about best practices and manage challenges.


Volunteering in this context requires kindness, patience, and a willingness to learn. It is a rewarding role that enriches both the volunteer and the person receiving support.


Close-up view of volunteer training materials and notes on a table
Volunteer training session materials for community care


How to Access Volunteer Support Services in Southern Tasmania


If you or someone you care for has been diagnosed with a life limiting palliative condition such as MND, cancer, or chronic heart disease, accessing volunteer support can make a significant difference. General Practitioners (GPs) and Allied Health Practitioners are encouraged to refer patients to these services to enhance their care.


To connect with volunteer support services:


  • Contact Palhelp: Palhelp is the leading organisation providing free, compassionate volunteer support in Southern Tasmania. They offer tailored services across Southern Tasmania.

  • Referral Process: GPs and health practitioners can refer patients directly to Palhelp. Individuals and families can also self-refer.

  • Volunteer Matching: Palhelp matches volunteers with clients based on needs, preferences, and location.

  • Training and Support: Volunteers receive comprehensive training and ongoing support to ensure quality care.


By linking with Palhelp, people with life-limiting conditions gain access to a network of caring volunteers who can help improve their quality of life.


For more information or to become a volunteer, visit the volunteer support services page.



Becoming a Volunteer: How You Can Make a Difference


If you have a kind heart and a desire to support people facing terminal illness, volunteering with Palhelp is a meaningful way to contribute. Volunteers come from all walks of life but share common qualities:


  • Compassion and empathy

  • Good communication skills

  • Reliability and commitment

  • Respect for privacy and dignity

  • Willingness to learn and grow


Steps to become a volunteer:


  1. Enquire Online or by Phone

    Reach out to Palhelp to express your interest.


  2. Attend an Information Session

    Learn about the role, expectations, and training.


  3. Complete Training

    Receive education on palliative care, communication, and boundaries.


  4. Undergo Screening

    Background checks and references ensure safety for all.


  5. Start Volunteering

    Begin supporting clients with guidance from coordinators.


Volunteering offers personal rewards, including new friendships, skills development, and the satisfaction of making a real difference in someone’s life.



Embracing Compassionate Care in Your Community


Community care volunteering is a vital part of the support system for people with terminal illnesses in Southern Tasmania. It complements medical care by addressing emotional, social, and practical needs. Whether you are a person living with a life-limiting condition, a family carer, or a healthcare professional, connecting with volunteer support services can enhance wellbeing and quality of life.


By fostering a community of kindness and support, Palhelp helps people live with dignity and comfort. If you feel called to help, consider joining as a volunteer and become part of this compassionate network.


Together, we can make a difference in the lives of those facing terminal illness.



 
 
 

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Palhelp is part of Hospice Volunteers South Tas Inc.

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